Privacy Policy
Last updated: September 2026
Little Hadham Swim School is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you contact us, use our website or book swimming lessons with us.
Information We Collect
We may collect and process personal information including:
- Parent or guardian names and contact details, including telephone numbers and email addresses.
- The name and age or date of birth of the child attending swimming lessons.
- Information relating to swimming ability, previous experience and lesson requirements.
- Relevant medical, health, disability or additional-needs information that you choose to provide where this is necessary to help us deliver lessons safely and appropriately.
- Details relating to lesson enquiries, bookings, attendance and communications with us.
- Payment and transaction information where applicable.
- Information submitted through our website, email, telephone or other forms of communication.
- Technical information generated when you use our website, such as IP address, browser type and information collected through essential cookies or similar technologies.
How We Use Your Information
We may use personal information to:
- Respond to enquiries about our swimming lessons.
- Arrange and manage swimming lesson bookings.
- Communicate with parents and guardians regarding lessons, availability, cancellations or other important information.
- Maintain appropriate records of swimmers and their progress.
- Provide safe and appropriate swimming tuition.
- Process payments and maintain financial records.
- Meet our legal, regulatory and safeguarding obligations.
- Maintain and improve our website and services.
- Send marketing communications where you have specifically agreed to receive them.
We will only use personal information where we have a lawful basis for doing so. Depending on the circumstances, this may include processing necessary to provide our services, comply with a legal obligation, pursue our legitimate business interests or where you have given consent.
Where we process special category information, such as relevant health or medical information, we will ensure that an appropriate additional legal condition for processing that information applies. The ICO confirms that special-category data requires both a lawful basis and an appropriate special-category condition.
Children's Information
As a swimming school, some of the information we hold relates to children.
Where appropriate, information about a child will normally be supplied by their parent or legal guardian. We will only collect information that is reasonably necessary to administer swimming lessons, provide appropriate tuition and help maintain the child's safety and wellbeing.
We will take particular care when handling children's personal information and will not use it for purposes incompatible with those for which it was collected.
Sharing Your Information
We do not sell or rent personal information to third parties.
We may share information with trusted third parties where reasonably necessary to operate Little Hadham Swim School, such as website or IT service providers, payment providers, accountants or other professional advisers.
Information may also be disclosed where required by law, to comply with a legal or regulatory obligation, or where necessary to protect the safety or welfare of a child or another individual.
Where third-party organisations process personal information on our behalf, we expect them to handle that information securely and in accordance with applicable data protection legislation.
How Long We Keep Your Information
We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting, safeguarding or reporting requirements.
When information is no longer required, it will be securely deleted or destroyed.
Keeping Your Information Secure
We take reasonable technical and organisational measures to protect the personal information we hold against loss, misuse, unauthorised access, disclosure or alteration.
While we take appropriate steps to protect information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Cookies and Our Website
Our website may use cookies and similar technologies to enable it to function correctly and, where applicable, help us understand how visitors use the website.
Where non-essential cookies are used, appropriate information and choices will be provided to website visitors in accordance with applicable legislation.
Your Data Protection Rights
Depending upon the circumstances, UK data protection legislation gives you a number of rights regarding your personal information. These may include the right to:
- Request access to personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete your personal information in certain circumstances.
- Ask us to restrict the way we use your information.
- Object to certain types of processing.
- Request the transfer of information in certain circumstances.
- Withdraw consent where we rely upon consent to process your information.
The precise rights available depend upon the reason and lawful basis under which the information is being processed.
If you wish to exercise any of these rights, please contact us using the details below.
Third-Party Websites
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of external websites, and we recommend reviewing their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, website or legal obligations. The latest version will always be published on our website.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Little Hadham Swim School
Telephone: 07557 381 093
Email: enquiries@littlehadhamswimschool.co.uk
If you are unhappy with how your personal information has been handled, you also have the right to make a complaint to the Information Commissioner's Office (ICO).
